Privacy Policy

1. Introduction

Essence.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this policy carefully. By using Essence.ai, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us:

• Account Information: Email address and any profile information you choose to provide.
• Conversation Data: The content of your conversations with our AI during the essence-building process.
• Essence Profile: The insights, preferences, and personal characteristics derived from your conversations.
• Usage Data: Information about how you interact with our service, including access times and features used.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Build and refine your personal essence profile
• Generate exportable insights for use with other AI services
• Communicate with you about updates, features, and support
• Ensure the security and integrity of our platform

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your essence profile data is stored separately from identifying information where possible, and you maintain full control over your data at all times.

5. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly choose to export or share your essence profile.
• Service Providers: With third-party vendors who assist in operating our service, subject to confidentiality obligations.
• Legal Requirements: When required by law or to protect our rights and safety.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your account and associated data.
• Export: Export your essence profile in a portable format.
• Withdraw Consent: Withdraw consent for data processing at any time.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may delete your account and all associated data at any time. Upon deletion, we will remove your personal information within 30 days, except where retention is required by law.

8. Children's Privacy

Essence.ai is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@tryessence.ai